Privacy Policy

Last updated: October 2025

At Lakeside Play, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

Lakeside Play
Daniel@LakesidePlay.co.uk | 07767 395610

We design, supply, and install playground and outdoor recreation equipment throughout the UK.

We may collect the following types of information:

• Personal information: name, email address, phone number, and any details you provide via our contact form or email.
• Business information: company name, address, and project details (where applicable).
• Technical data: IP address, browser type, and browsing behaviour (via cookies and analytics tools).
   

We only collect information that is necessary to respond to enquiries, deliver our services, and improve your website experience.

We use your information to:

• Respond to your enquiries and provide quotes.
• Manage and deliver projects or services you request.
• Send important updates about your project or our services.
• Improve our website, marketing, and customer experience.
   

We will never sell or rent your personal data to third parties.

We process your data under one or more of the following lawful bases:

• Contract: when data is necessary to deliver our services.
• Consent: when you have agreed to receive marketing or communications from us.
• Legitimate interests: for business operations, analytics, and improving our services.
   

Our website may use cookies to improve performance and analyse site traffic.
You can manage or disable cookies through your browser settings at any time.
We may also use Google Analytics or similar tools to understand visitor behaviour and improve our content.

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, meet legal obligations, or resolve disputes.

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how your data has been handled.
   

To exercise any of these rights, please contact us at Daniel@LakesidePlay.co.uk.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. The latest version will always be available on our website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Daniel@LakesidePlay.co.uk
📞 07767 395610